Last updated on March 12th, 2025.
Welcome to Jose's-Delivery-App ("we," "our," or "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you use our application (the "App"). Please read this Privacy Policy carefully. By using our App, you agree to the terms outlined herein. If you do not agree, please do not use our services.
1. Information We Collect
a. Personal Information:
We may collect personally identifiable information that you provide when you register, place an order, or interact with our services. This may include:
- Name
- Email address
- Phone number
- Delivery address
- Payment details (processed securely via third-party payment gateways)
- Location data (to facilitate deliveries)
b. Non-Personal Information:
We may collect non-personally identifiable information to improve your experience, including:
- Device information
- App usage data (e.g., session duration, features accessed)
- Order history and preferences
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to collect information about your interactions with our App to enhance user experience and provide personalized content.
2. How We Use Your Information
We use your information to:
- Process and deliver food orders.
- Provide customer support.
- Personalize your experience and recommend relevant restaurants.
- Analyze App usage and improve our services.
- Prevent fraudulent activities and enforce our Terms of Service.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. With Restaurants and Delivery Partners:
We share necessary information with restaurants and delivery partners to fulfill your orders.
b. With Service Providers:
We may share your information with third-party service providers who assist in operating our App, such as payment processors and analytics providers.
c. Legal Requirements:
We may disclose your information to comply with legal obligations, enforce our terms, or protect the rights, safety, and property of our users and the public.
d. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Security of Your Information
We implement robust security measures to protect your information. These include encryption, secure servers, and regular security audits. However, no system is completely secure. Use the App at your own risk and report any suspected security breaches immediately.
5. Your Choices and Rights
a. Account Settings:
You can manage your information through the App’s settings, including updating your profile and privacy preferences.
b. Communication Preferences:
You can opt out of promotional emails by following the unsubscribe link in our communications.
c. Access and Deletion:
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@josesdeliveryapp.com.
d. Data Retention:
We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon request, we will delete your information unless required otherwise by law.
6. Children's Privacy
Our App is intended for users aged 18 and older. We do not knowingly collect information from children. If we become aware that a child’s information has been collected, we will delete it promptly.
7. Third-Party Links
Our App may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Review their privacy policies before interacting with their platform.
8. International Users
By using our App, you consent to the transfer of your information to our servers, where privacy laws may differ from your local laws.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, contact us at:
- By email: support@josesdeliveryapp.com
Thank you for using Jose's-Delivery-App. We are dedicated to protecting your privacy while providing a seamless food ordering experience.